At Kaidee, we are dedicated to creating a safe and trustworthy buying and selling experience for all our customers. We understand that confidence in transactions is crucial for a positive online marketplace experience. However, with the recent increase in fraudulent activities, some users may feel uncertain and worried about their transactions.
To address this concern, Kaidee has developed guidelines and preventive measures to help you detect and protect yourself from fraudsters more effectively. We strongly encourage all our customers to follow the methods outlined below to enhance their safety and confidence when using our platform.
This content aims to help users understand the importance of fraud prevention and how to protect themselves from fraudsters. Kaidee is committed to building a secure buying and selling community for everyone.
Unveiling the Weekly Fraud Tactics of Scammers
How to Sell Safely on Kaidee
How to Buy Safely on Kaidee
Frequently Asked Questions (FAQs)
How do I know if the seller I'm dealing with is trustworthy?
- Verify seller information such as:
- Check seller details - Username, sales history.
- Look at the membership duration to ensure it's not a new account created to scam.
- Check identity verification - A good seller should have identity verification with an ID card and a KYC Badge.
- Request additional seller information like their website, Facebook page, and Instagram Account.
Should I transfer money to the seller's account immediately?
- Buyers should not transfer money to sellers immediately. Verify the following information:
- Account name - It should be a legal entity's name, such as a company or store name.
- Account number - You can verify this information [here](URL).
The seller sends a Kaidee website link to enter my credit card number for receiving payment. Should I enter it?
- Never enter credit card information on Kaidee under any circumstances to prevent credit card data leakage and potential loss of money. Currently, Kaidee does not act as a payment intermediary. Buyers should meet sellers in person to inspect the goods and make direct payments.
What should I do if I'm being scammed by a user on Kaidee?
- Report to the authorities. If additional information about the perpetrator is needed from Kaidee, you can provide documents from the authorities to obtain the necessary information.
Not sure if you're being scammed?
- If you're unsure whether you're falling victim to a scam, you can contact Kaidee support for further information at cs@kaidee.com or through the Line Official Account @kaidee.
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