Unable to log in / Unable to sell

Unable to log in or unable to sell can result from various issues to expedite assistance, we recommend that you contact our team and provide the following information:

  • Member ID or the phone number used to post the ad.
  • Details of the issue, such as:
    • The platform you are using (website on a computer, iOS app, or Android app).
    • The specific page or step where you encountered the problem.

Our team will perform an initial check and may request additional information if necessary. Subsequently, we will assist or provide guidance based on the details you provide.

For further assistance, please contact us at email: cs@kaidee.com.

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